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Post by Minnesotaball on Jun 18, 2019 0:20:43 GMT
So I have decided to try playing EW5 again, and for some reason it keeps saying internet error, had troubles connecting. I know my internet isn't the problem as I could restore purchases on WC4 fine.
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Post by Minnesotaball on Jun 18, 2019 0:46:08 GMT
Also just restored purchases just fine on old phone, and noticed a different ID. I am using the same email and Google account for it. What gives?
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Post by Harry Lillis "Bing" Crosby Jr on Jun 18, 2019 13:39:39 GMT
Minnesotaball, when this happened on my wc4 I just cleared wc4 data and cache and tried. Maybe uninstall and reinstall. If not, this might be a ew5 glitch so maybe jamesyang can help
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Post by Harry Lillis "Bing" Crosby Jr on Jun 18, 2019 13:41:01 GMT
my first post in ew5/ew4 lol, these bugs occur quite often so its pretty normal, the ritual of network resets, storage clearance and reinstalling works well most of the time, Just remember to save your progress before trying to troubleshoot!
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Post by yuanzhong on Jun 21, 2019 8:30:54 GMT
In EW5, you can only restore old phurchases in same phone. Different phones have different IDs and can't restore data although same Google play ID.
I think you should show pay history and ask ET give you redeem code to get back what you bought (it's just my opinion, not yet try)
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Post by Harry Lillis "Bing" Crosby Jr on Jun 21, 2019 17:25:20 GMT
In EW5, you can only restore old phurchases in same phone. Different phones have different IDs and can't restore data although same Google play ID. I think you should show pay history and ask ET give you redeem code to get back what you bought (it's just my opinion, not yet try) yup send it to their official support email listed in google play/ app store |
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Post by Minnesotaball on Jun 21, 2019 22:35:13 GMT
I just started to play it on my old phone, since WC2 doesn't work on new one
Thanks for the help!
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Post by Minnesotaball on Jun 22, 2019 1:18:13 GMT
In EW5, you can only restore old phurchases in same phone. Different phones have different IDs and can't restore data although same Google play ID. I think you should show pay history and ask ET give you redeem code to get back what you bought (it's just my opinion, not yet try) yup send it to their official support email listed in google play/ app store Sent Easytech an email with my purchases attached, hope it works. Bought a lot of medals, Napoleon and Washington. I have emailed easytech before, cannot remember how long it took for them to get back to me. Again, thanks for the help guys, very appreciated. |
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Post by Minnesotaball on Jun 22, 2019 1:23:30 GMT
So just attach pictures showing my purchases? Because that is what I did.
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Post by yuanzhong on Jun 22, 2019 1:58:09 GMT
So just attach pictures showing my purchases? Because that is what I did. I think you should give your Old phone ID and New phone ID, (In-game ID - screen capture), CH Playstore, Google play IDs (To prove that you are the owner of 2 In-game IDs) to ET to check if necessary. |
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Post by Harry Lillis "Bing" Crosby Jr on Jun 22, 2019 3:18:02 GMT
spamming evidence ensures the best chance for you to get your iaps back
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Post by Minnesotaball on Jun 22, 2019 3:19:22 GMT
I put the old phones ID, new ID, screenshots of my purchases, and asked if I could somehow transfer it over. Hope to hear from Easytech soon.
I also emailed them with the same email I have on my Google play account I made the purchases, and noted that. Hope this works.
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Post by Minnesotaball on Jun 22, 2019 3:20:19 GMT
Gave them my old and new ID's and screenshots of my purchases. That should hopefully be enough. Also told them the email I emailed them with was the one that made the purchases in Google play.
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Post by Harry Lillis "Bing" Crosby Jr on Jun 22, 2019 3:30:51 GMT
yep now we shall just wait and see.
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Post by Minnesotaball on Jun 29, 2019 2:29:26 GMT
No replies yet. Hope I get one eventually. Old phone won't last much longer.
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