teddyb
Staff Sergeant
Posts: 13
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Post by teddyb on May 5, 2018 23:04:13 GMT
I’m hoping someone can help me with this important issue l’ve had several times, both in WC 3 and 4 and on 2 different devices, iPad mini and iPad Air . When going back into Conquest games that I have been playing for some time, 100 turns and more, I Sometimes find that the games are completely gone! I could see how one could accidentally restart as the same or a different country, but then at least the restarted Games would be there- but there is nothing! Why would it do this and is there any Way to recover these games? Thanks for any help .
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Post by NetherFreek on May 6, 2018 6:52:35 GMT
Hi,
I never had that happening tbh, but it seems to me like you've lost those saves for good. Did your device went overhead before closing the app? I think you should contact Easytech via easytechmail@gmail.com
Sincerly, Netherfreek
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teddyb
Staff Sergeant
Posts: 13
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Post by teddyb on May 6, 2018 14:40:14 GMT
Thanks, Netherfreek, guess I will send them an email. Both of my devices were fine at the time. This Latest time, my iPad is only a few months old, and has very little on it, besides the WC games. And I’ve Played many long games on it with no problem.
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teddyb
Staff Sergeant
Posts: 13
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Post by teddyb on May 7, 2018 15:28:13 GMT
Just wondering whether there is ANY way I could have accidentally Done this myself? As a test, I tried turning off my device Without exiting out of a game. teddyb, NetherFreek,When I came back, not Only was my game still there, but the last moves were also Still shown. Easy Tech needs some kind of auto save where Even if your most recent session isn’t saved, all your game Progress that did properly save is still there. (Like Civilization, for instance). teddyb, NetherFreek, teddyb, NetherFreek,
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teddyb
Staff Sergeant
Posts: 13
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Post by teddyb on Jun 9, 2018 16:37:35 GMT
Well, it just happened again, and this time I was only 12 turns into the game. Since it happened last time I’ve Played about 5 games with no problem, one of Them 162 turns long. I sent Easytech an email over A month ago with no response. I’m surprised that, Other than the moderator, Netherfreak, I’ve Received no other replies to this thread. Am I The only one this has ever happened to? Seems Hard to believe. I’m surprised with all the techies out There that no one has an idea what might be causing My games to sometimes not save. EasyTech should Reply to their emails. I don’t know how to translate Emails to Chinese, maybe that would help.
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Post by best75 on Jun 10, 2018 1:41:26 GMT
This sounds like a very odd issue. When I play conquest my saved game are always there and have never disappeared.
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teddyb
Staff Sergeant
Posts: 13
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Post by teddyb on Jun 10, 2018 4:27:23 GMT
Yes, I guess it is an odd issue. If it hadn’t happened with me on two different devices, I would think that was the problem. They are both Apple products, but I am sure a lot of people play the WC games on Apple devices.
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Post by Nobunaga Oda on Jun 10, 2018 6:38:22 GMT
Yes, I guess it is an odd issue. If it hadn’t happened with me on two different devices, I would think that was the problem. They are both Apple products, but I am sure a lot of people play the WC games on Apple devices. Have you tried using the new Cloud save feature? Did ET's latest update to fix bugs & whatever "Adapt to full screen vision" means help? This is one of the more rare bugs/glitches, so not a lot of people can help.
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teddyb
Staff Sergeant
Posts: 13
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Post by teddyb on Jun 10, 2018 14:03:11 GMT
Thanks for the tips. I don’t think i’ve received that update, at least not if it’s recent.
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teddyb
Staff Sergeant
Posts: 13
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Post by teddyb on Jul 1, 2018 16:15:51 GMT
I upgraded my iCloud storage, and followed the iCloud save instruction, and it hasn’t happened since, so I’m keeping my fingers crossed. I was always short on iCloud storage before—I didn’t think that affected games, but maybe it does. Thanks to everyone who replied.
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Post by Thomas Blamey on Jul 17, 2018 11:28:58 GMT
Ive had it happen in modded games so It doesnt countas they game itself. I cant see what files would be effected by this however.
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Professor Duck
Captain
lutheran, libertarian, universitarian
Posts: 59
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Post by Professor Duck on Jul 20, 2018 14:41:33 GMT
I’m hoping someone can help me with this important issue l’ve had several times, both in WC 3 and 4 and on 2 different devices, iPad mini and iPad Air . When going back into Conquest games that I have been playing for some time, 100 turns and more, I Sometimes find that the games are completely gone! I could see how one could accidentally restart as the same or a different country, but then at least the restarted Games would be there- but there is nothing! Why would it do this and is there any Way to recover these games? Thanks for any help . At least you lost only conquest games... Earlier this year I lost my entire game,generals, medals, campaigns. All gone. I complained to EasyTech and they were not helpful. I feel your pain dude.
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